Compass
Compass
Compass is the AI Knowledge Assistant that turns your policies into instant, source-cited answers — privately hosted, always governed.
Organizations invest heavily in policies and procedures, but that knowledge ends up scattered and inaccessible.
New hires take months to ramp up, constantly interrupting senior staff for answers.
Frontline teams give different answers because finding the right policy takes too long.
When employees can't verify procedures quickly, compliance risk increases.
Institutional knowledge leaves when experienced staff retire or move on.
Powerful capabilities with enterprise-grade governance built in.
Ask questions in plain language and get accurate responses in seconds. No more digging through folders or waiting for replies.
Every answer includes citations to the original document for verification. Trust, but verify with one click.
Your data never touches OpenAI, Microsoft, or any third-party AI infrastructure. Complete data sovereignty.
Built-in guardrails prevent hallucinations and ensure policy compliance. Safe for regulated industries.
Control who sees what by role, team, or department. Granular permissions for sensitive content.
Every interaction logged and reviewable for compliance and audits. Full transparency, always.
Real questions your employees can ask and get instant, source-backed answers.
No more digging through shared drives or outdated PDFs. Ask a question in plain language and get an accurate, source-backed answer instantly. Your entire knowledge base, accessible in seconds.
Everyone follows the same procedures, every time. No more tribal knowledge, outdated answers, or guesswork. Compass delivers the current, approved policy every single time.
AI that's safe for regulated industries with compliance controls from day one. Built-in guardrails prevent hallucinations, ensure accuracy, and keep your data completely private.
New hires get answers without interrupting senior staff. Questions that used to take hours of hunting now take seconds. Watch ramp-up time drop dramatically across your organization.
Measurable results from day one.
No complex IT project. No six-month implementation. Just upload, configure, and go.
Upload policies, procedures, training materials, anything you want searchable.
Define which teams or roles can access each document set.
Your team asks questions in plain language and gets instant answers.
See Compass in action: from question to answer in seconds
No per-seat licenses. No surprises. Just straightforward usage-based pricing.
Adjust the sliders to match your organization. Estimates based on industry averages for knowledge workers in regulated industries.
Most institutions are live within an hour. Upload your documents, set permissions, and you're ready to go.
Nowhere. Compass runs in a private cloud infrastructure. Your data never leaves your control or touches third-party AI services.
Every answer is grounded in your uploaded documents with source citations. If the answer isn't in your content, Compass says so.
PDF, Word, PowerPoint, Excel, and plain text. We're adding more formats based on customer feedback.
No. We believe everyone in your organization should have access without licensing headaches. Simple, predictable pricing.
Yes. Role-based access controls let you define which teams or individuals can access specific document sets.
Compass is a product of Directlink, a conversational AI platform purpose-built for community banks and credit unions since 2020.
Headquartered in Liverpool, NY, Directlink helps financial institutions deploy AI they can actually govern, with private cloud hosting, role-based access controls, and examiner-grade audit logs built in from day one.
Where generic AI tools weren't built for regulated environments, Directlink was. Making compliance, data isolation, and auditability core features rather than afterthoughts.
Learn About Directlink →
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See Compass in action with a personalized demo. We'll show you how it works with your actual documents.
Pick a time that works for you and we'll show you Compass in action.
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